Seminars For Cleaning Professionals

Commercial Carpet Maintenance Technician (CCMT), IICRC Certification Course

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Length: 16 hours over two consecutive days, 8:00 AM to 5:00 PM

In this comprehensive "Hands-On" course the instructor will provide the latest technical information on the proper procedures, chemicals and equipment needed to identify, clean, maintain and restore all common types of Carpet. It outlines the proper procedures that should be followed when cleaning and spotting carpet. Participants learn about carpet fibers, styles, construction methods, and a variety of cleaning methods used commercially to clean carpets. Hands-on practice removing a variety of spots from carpet plays an important role in this seminar.

This course involves at least 40% hands on student involvement, come prepared and dressed to clean, burnish, scrub and refinish different types of flooring. This course prepares attendees to take the IICRC certification exam, which will be offered at the end of the second day and normally takes one to two hours to complete.

Seminar Outline

• 1. Introduction

     1. Industry and Historical Overview
     2. Factors affecting cleaning
     3. Commercial and Residential Cleaning
     4. Advantages and disadvantages
     5. Costs and productivity

  2. Cleaning Processes

     1. Wet
     2. Dry
     3. Low Moisture
     4. Other

  3. Systems Approach to Cleaning

     1. Manufacture
     2. Installation
     3. Prevention
     4. Vacuuming
     5. Repair
     6. Spotting
     7. Cleaning
     8. Finishing
     9. Crew Procedures
     10. Equipment Care

  4. Systems Approach to Chemicals and Equipment

     1. Supply Sources
     2. Local, Internet, Catalogue
     3. Compatibility, Engineering and Design

  5. Spot and Stain Removal

     1. The Basics
     2. Chemicals
     3. Permanent Damage
     4. Urine
     5. Other Specialized Spots

• 7. Safety

     1. Chemical
     2. IAQ/Indoor Environmental Quality
     3. Equipment
     4. Slip, Trip and Fall
     5. PPE
     6. MSDS
     7. Reporting

  8. Soil and Cleaning Theory

  9. Carpet Color and Dying

     1. Spot
     2. Full Room
     3. Side Match

  10. Installation and Repair Basics

  11. Managing the Cleaning Function

      1. In-House Operations
      2. Commercial Services
      3. Residential Services

  12. Deodorization Basics

  13. Water Damage Restoration Basics

  14. Industry Resources

      1. Consultants
      2. Books and Manuals
      3. Magazines and Newsletters
      4. Internet (Chats, forums and blogs)
      5. Certification
      6. Associations
      7. Education

  15. Industry Trends

      1. Green Sustainable
      2. Recycling
      3. Low Moisture

  16. Opportunity and Advancement

      1. Specialties and Diversification

  17. Technician, Supervisor, Manager and Owner

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