Seminars For Cleaning Professionals

Stone Maintenance Technician Seminar (SMT), IICRC Certification Course

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Length: 16 hours over two consecutive days, 8:00 AM to 5:00 PM

This comprehensive "Hands-On" course, covers proper procedures, chemicals and equipment needed to identify, clean, maintain and restore all common types of stone, marble, granite, ceramic, concrete, and terrazzo flooring found in commercial and residential properties. Stone and tile cleaning and maintenance are profitable add-ons for janitorial and carpet cleaning companies. In most areas, billing rates for tile work start at $1.50 per square foot and go to as high as $15.00 to $25.00 per foot for granite restoration. This is income that is available to most cleaners for the asking with new and existing customers.

The course prepares attendees to take the IICRC SMT certification exam on day two of the course. This course involves at least 40% hands on student involvement, come prepared and dressed to clean and polish stone flooring. This course prepares attendees to take the IICRC certification exam, which will be offered at the end of the second day and normally takes one to two hours to complete.

Seminar Outline

• 1. Introduction

     1. Industry and Historical Overview
     2. Prevention
     3. Daily/Routine Maintenance
     4. Restoration & Repair
     5. Remodeling or Replacement

  2. Review of Floor Types and Materials

     1. Principles of Identification
     2. Marble, Granite & Natural Stone
     3. Concrete and Poured Aggregate
     4. Ceramic & Clay Tiles
     5. Agglomerates and Engineered Stone
     6. Gem Stones & Specialty Flooring
     7. Installation, Grout & Damage/Defects

  3. Slip, Trip and Fall

     1. Liability Issues
     2. Lippage
     3. Prevention Options and Awareness

  4. Environmental Health and Safety

     1. Understanding the Indoor Environment
     2. IAQ & IEQ
     3. Asbestos, VOC’s,
     4. Sustainability, LEED & Green

  5. Security

     1. Company & Customer Concerns

  6. Stone Floor Maintenance & Restoration Procedures

     1. Introduction
     2. Grinding, Honing and Polishing
     3. Crystallization
     4. Powder Polishing, Acids and Abrasives
     5. Scrubbing and Stripping
     6. Sealing, Finishing & Coating
     7. Spot & Stain Removal, Poultices
     8. Repair Techniques & Product Sources

• 7. Problem Solving and Trouble Shooting

     1. Issues and Conditions that Impact Results
     2. Testing and Customer Interaction
     3. The Role of the Certified Inspector
     4. Pricing, Bidding & Production Rates
     5. Marketing Your Services

  8. Chemicals, Tools and Equipment

     1. Common Stone Care Chemicals
     2. Chemical Safety, Storage & Disposal
     3. Tools, Drivers, Diamonds, and Pads
     4. Power Equipment

  9. Hands on Practice

     1. Sealer Application
     2. Condition & Stone Identification/Inspection
     3. Equipment, Chemical & Supply Use
     4. Cleaning and Polishing Powders
     5. Diamond Grinding, Honing & Polishing
     6. Acid Powder Polishing
     7. Equipment Clean up & Maintenance

  10. Industry Resources

      1. Internet
      2. Conventions and Trade Shows
      3. Suppliers and Manufacturers
      4. Competitors
      5. Associations
      6. Books, Reports, Videos, CDs
      7. Consultants
      8. Magazines and Newsletters, Articles and Education Listings
      9. Seminars & Specialty Training
      10. Certification
      11. Advancement Opportunities

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